This entire experience showed me that Air France is unwilling to accommodate ... The lack of flexibility, compassion, and basic customer support has made me seriously question whether I will ...

Air France denied boarding to a TPG reader's family by mistake on a flight to China because of a supposed visa issue. Here's how our ombudsman resolved the issue, plus tips for making sure the same ...

Air France has redesigned the check-in area for SkyPriority customers at Paris-Charles de Gaulle Airport’s Terminal 2E ...

Air France has just revealed the luxe details of its new La Première experience, which offers travelers the opportunity to fly in a spacious and fully customizable suite. Slated to become available on ...

Air France has unveiled its new La Première first-class cabin experience, including a first-of-its-kind pajama collaboration with French designer Jacquemus. Passengers flying on Air France’s La ...

They also enable us to offer more up-to-date content on board our flights,” commented Fabien Pelous, SVP Customer Experience at Air France. “We are delighted with this unique partnership, which will ...