The MTA hasn't yet released the results of its spring customer survey, but gave CBS News New York an early look. The agency ...

New York City commuters are reporting issues with the OMNY tap-and-go system, which is set to replace the MetroCard in the ...

The tap-and-go payment method is replacing the MetroCard. Straphangers cite some glitches, and a watchdog says the design ...

The MTA is disputing the results of the survey and said its own research has found that transit riders are happy with the ...

As the MTA is transitioning from the use of MetroCards to OMNY tap-and-go, commuters have expressed a flurry of complaints ...

A survey of transit riders found that a majority have had issues with New York’s new tap-and-go system, months before its ...

According to the Permanent Citizens Advisory Committee, 75% of respondents said they’ve experienced issues using OMNY. The most common complaint? Tap failures, with 42% saying readers didn’t register ...

The MTA is planning a four percent fare hike for public transit, raising the base fare to at least $3 by year's end, ...

While an OMNY account isn’t necessary to use your reduced-fare or Fair Fares OMNY card on NYC public transit, creating an online login unlocks the card’s full range of features. With an ...

A planned fare and toll hike that would have driven up the cost of a Long Island Rail Road ticket by 4% may be put off until ...

The MTA is disputing the results of the survey and said its own research has found that transit riders are happy with the ...