The golden days of Airbnb are fading. What started as an innovative way to experience authentic local life has morphed into ...

The vacation rental company's Urgent Support Line was previously available only to people who listed English as their primary language. Andrew Blok covered home energy, with a focus on solar, and ...

Why did Airbnb disable Natalya Kovalenko’s account? And why won’t it allow her to appeal her ban? Sounds like a case for the Travel Troubleshooter. Q: I was looking for a cabin in upstate New York for ...

After Airbnb banned Kevin Donovan for life, he tried to find out why. But Airbnb won’t tell him. Will it tell this consumer ...

The customer and Swiftie, Ariel Stewart (@arielnicolestewart), recounted the incident in a series of TikTok videos. In one video slideshow, which had over 3 million views, Stewart shared her ...

DEAR TRAVEL TROUBLESHOOTER: I was looking for a cabin in upstate New York for a weekend getaway recently when I discovered I had been locked out of my Airbnb account. I received a notification that my ...

With visitors flocking to Los Angeles to attend the Super Bowl on Feb. 13, Airbnb announced Friday that it will implement a designated customer support team to assist Los Angeles hosts and guests. The ...

If you buy something from a Verge link, Vox Media may earn a commission. See our ethics statement. Airbnb is attempting to put the kibosh on disruptive post-vaccine summer parties by launching its ...