Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in ...

AUSTIN, Texas--(BUSINESS WIRE)--NinjaOne ®, a leading IT platform for endpoint management, security, and visibility, today announced it won the SC Award for Best Customer Service. The SC Awards ...