Australians relying on Centrelink payments are about to see a significant rise in their fortnightly income, thanks to ...

Millions of Australians receiving Centrelink payments will see a small increase from next month when the latest round of indexation kicks in. Many social security payments are indexed twice a year, in ...

Services Australia has shut down the rumours that hundreds of dollars was about to hit accounts in the coming weeks. But they're rarely, if ever, true. Services Australia spokesperson Hank Jongen ...

A new report has uncovered that over 310,000 Australians had their Centrelink payments unlawfully cancelled due to a glitch ...

Among the claims of legal professional privilege, apology refusals, and debates over the correct way to refer to Centrelink's Online Compliance Intervention (OCI) initiative, the Department of Social ...

Paul Henman received funding from the Australian Research Council (2011-15) to study the use of performance metrics in public services. He is also a Board member of Basic Rights Queensland, a ...