Customer service is king in health care. At least, it should be. Too often, transactions —scheduling, claims processing, records transfer and beyond — are time-consuming and overcomplicated. Accessing ...
Once they reach school, don’t young people start to think of themselves as students as opposed to customers? Yes and no. As the so-called customer service revolution has reached across the private and ...
BLOOMINGTON, Minn.--(BUSINESS WIRE)--Three HealthPartners Medicare Advantage (MA) plans received an overall 4.5 out of 5-Star Rating, including 5 out of 5-Stars for customer service, from the Centers ...
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