Collaboration techniques can help organizations turn workplace conflict into collaboration by focusing on mutual respect and collective achievement.

Conflict in the workplace is an inescapable reality of working life, and it can be compounded by the fact that it may come at you from more than one direction at a time. For example, employees may ...

Discover practical tools to handle workplace challenges, including a Conflict Resolution course hosted by Duke Learning & Organization Development on Aug. 6 As Director of Academic Services and ...

Say this, not that. Knowing what to say in the heat of the moment is key to defusing workplace drama. Karin Hurt and David Dye should know. They wrote the book on it. Karin and David are leadership ...

Conflict isn’t always a bad thing. We tend to panic when we argue or disagree, like it means something is broken. But ...

Managers often dispense the same advice when dealing with workplace conflict: "You don't have to be friends. You just have to work together." While this sentiment may temporarily placate a difficult ...

Each weekday, in our Management Tip of the Day newsletter, HBR offers tips to help you better manage your team—and yourself. Here is a curated selection of our ...

Workplace conflict is inevitable, but it doesn’t need to be destructive. Follow these steps and learn how to manage conflict to create better teams and a better culture. Avoiding conflict buries ...