A month after a ransomware attack on Dish Network, many customers say they are still having technical issues — and face wait times of up to 15 hours when they call to ask for assistance. The TV and ...

Enhances mydish.com with ‘My Tech’ online tool that offers customers real-time status updates on their service appointments Meet My Tech: Technician’s name and picture delivered an hour before ...

For the last few days, an “internal systems issue” has left many of the services and websites operated by satellite television provider and Sling TV owner Dish Network inaccessible. The outage started ...

Dish Network's websites and customer service lines were down for much of the last week. Employees reportedly were kept in the dark about the cause of the issue, with some unable to work. The company ...

Dish is the first pay-TV provider to adopt Apple Business Chat, which lets you communicate with companies via the Messages app on your iPhone or iPad. I'm PCMag's managing editor for consumer ...

(Gray News) - Dish Network reported customer information may have been compromised during a recent cybersecurity breach. The company said in a statement that they became aware of the breach on Feb. 23 ...

Q:What should I do to my satellite dish to keep the signal from going out every time it snows? Each time, the signal is lost and I have no television. I called Dish Tech Services … not a clue. Any ...

Dish Network confirmed Wednesday it is shuttering a customer service center in Alvin, Texas. About 550 workers there will lose their jobs when the facility closes in May. Like others in the pay TV ...