Johanna is Merck's VP, Global Communications and Strategic Operations and CoS to the EVP and Chief Communications & Public Affairs Officer. Communication has long played a key role in enterprise ...

Everyone communicates in one way or another, but very few people have mastered the skill of truly effective communication. Breakdowns in communication occur all too often and usually lead to a wide ...

What do humans fear the most? Numerous studies report that the fear of public speaking is the top ranked phobia. Fear of death comes next at number two. These findings led the comedian Jerry Seinfeld ...

We tend to think of communication and collaboration as natural outcomes of working together. As soon as two people (or a hundred or a thousand) start working in tandem, they necessarily talk, share ...

Every form of communication involves two people: The individual communicating the message and the individual receiving and interpreting that message. Whether speaking to a team leader in your office ...

I recently gave presentations about venture capital to four different audiences—my child’s 6th-grade class, university students, my father’s pension club, and a team at Amazon Web Services (AWS). Each ...

Language barriers in eye care clinics affect patient compliance, error rates, and satisfaction, with 1 in 15 people in the US having limited English proficiency ...

In my work with entrepreneurs and business leaders, a common question I get is how to be a better communicator. In the rush of daily activities, it’s hard to find time to carefully craft the right ...

Those who do not define and explain their messages so they can be understood cannot lay claim to being effective communicators. Communication is a two-way street. Communication cannot effectively take ...