Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ChatGPT Enterprise or Edu can now update CRM data directly from the bot, a ...

Salesforce (NYSE:CRM) is a vendor of cloud-based software and applications for sales, customer service, marketing automation, ecommerce, analytics, and application development. Based in San Francisco, ...

Salesforce has grown a lot in 2025. Companies are using it not just for managing sales or customer data but also to make employees’ work smoother and more productive. Big businesses often struggle to ...

Featuring insights from Salesforce leaders, the webinar explored how unified platforms, real-time data, and AI-powered ...

The US Supreme Court is set to overturn the landmark 1973 Roe v. Wade ruling that guarantees the federal right to an abortion.

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

HubSpot and Salesforce are popular customer relationship management (CRM) platforms supporting businesses of all sizes. If you’re on the hunt for a CRM, you may be considering one of these two major ...

This week Salesforce released yet another version of its platform targeted at small businesses. I say “yet another version” because the company has been trying to penetrate this market for years. This ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce CRM offers tailored workflows, integrated apps and a robust API, helping ...