If you look at Nancy Stipp's water bill, you'd think her family was operating a water park—not simply showering each night.

Plano’s $10.6 million water meter system was designed to automatically track water usage and ensure accurate billing. But now, nearly 90% of the city’s electronic transmitters have stopped working, ...

Investigative reporter Amy Davis is following up on the city’s plan to address issues uncovered by the KPRC 2 ‘DRAINED’ Investigation. How to set up and track ...

JEFFERSON COUNTY, Ark. (KATV) — Customers of Liberty Utilities Central in Jefferson County are expressing frustration over a significant increase in their water and wastewater bills, with some ...

As of now, the city is having to estimate water usage on the 2,600 meters that are not reading correctly based on an estimated usage from the past six months. Other items being discussed by the ...