After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table ...

Southwest Airlines has made a number of controversial changes over the past several weeks, ending its longstanding "bags fly ...

As it turns out, that's only increased since Southwest ended free bags and made those other unpopular changes.

Jordan described the new baggage policy as part of a broader transformation designed to meet evolving traveler expectations ...

For decades, Southwest Airlines was known and praised as a consumer-friendly option for travelers with transparent pricing, a ...

Good or bad, the low-cost carrier has always stood out as the most unique U.S. airline, offering affordable fares, open ...

Southwest Airlines has undergone quite a few significant changes this year in attempts to boost profitability amid a ...

Bob Jordan recently introduced major changes to the way the low-cost airline works, which caused a stir among loyal fliers ...

Southwest’s CEO brands new bag fees and seat assignments as “choice,” but one traveler argues it’s really a shift toward ...

Southwest Airlines no longer includes two free checked bags for all fares. Here’s who still qualifies, how much fees cost, ...

The budget airline’s controversial policy changes are more of a hit with employees than consumers—but they’re still projected to drive sales.

After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table ...