Telecom and customer service management companies including ESMT are adopting Jovee AI–a fully integrated AI solution to ...

How sentiment analysis is transforming retail, offering actionable insights into building stronger customer relationships.

DAM as a story engine. DAM systems are evolving into story engines, where AI organizes and builds marketing assets based on ...

Evinced's software-based, prevention-first approach to accessibility is adopted by even more Global 500 corporations PALO ALTO, Calif., Dec. 12, 2024 /PRNewswire/ -- Evinced, the leading software ...

Burned-out call center agents affect customer service and impact your brand. Here are some tips for recognizing the signs and preventing burnout.