Starbucks CEO Brian Niccol is owning up to a key mistake, and he’s got a bold plan to fix it. Speaking with Axios this week, Niccol admitted the chain’s decision to reduce in-store seating during the ...

Employee engagement is important. But so is customer engagement. Here's some expert advice on how to win—and retain—customers ...

About two years ago, Starbucks quietly discontinued its beloved raspberry syrup, much to the displeasure of many of the brand ...

The viral world of protein coffee is heading mainstream, and Starbucks is ready to meet the moment by combining nutrition ...

In this week’s episode of The Week in Restaurants, we discuss the surprising performance of Din Tai Fung, a fast-growing ...

Starbucks founder Howard Schultz has endorsed company CEO Brian Niccol’s bold “Back to Starbucks” strategy, first introduced ...

Leader Brian Niccol took over as CEO in September with a plan to return the chain to its coffeehouse roots, focusing on the in-store experience.

USAFacts president steps down, Starbucks names a COO and the Washington State Opportunity Scholarship announces an executive ...

In an AI-driven era when some big brands are ditching midlevel staff, Starbucks is trying something to revive its fortunes.

Mother L.A. just added two new additions to its growing family. The indie agency announced the recent hires of head of ...

By putting their people first, Starbucks is making an investment that should pay off over time.