Employees in T-Mobile call centers in Wichita, Kansas, Springfield, Missouri and Albuquerque, New Mexico raised issues with the T-Voice program, according to the filing.

The CWA (Communications Workers of America) is celebrating today after a judge found T-Mobile guilty of violating federal labor laws. The company was found to have illegally restricted employees ...

Low wages and unequal pay are common employee relations issues. Even if you offer fair wages, your employees will still ask for a raise. Take your time to think about it rather than saying no ...

Industrial relations is a fancy word that really means the ways in which senior- and mid-level managers at your company interact with rank-and-file employees. Regardless of your organizational ...

T-Mobile is launching a set of AI-powered tools called Superpowers to improve customer-employee interactions. Tools like GenAI Chat act as an internal expert for employees, while Promo Genius ...

Whether due to differing personalities, miscommunications or competing priorities, workplace conflicts and employee relations issues are inevitable. However, the way leadership handles these ...

You are able to gift 5 more articles this month. Anyone can access the link you share with no account required. Learn more. OAKLAND — A former T-Mobile employee who was prohibited from ...

T-Mobile has been sued after an employee stole explicit images from a customer’s phone during a trade-in, highlighting the company’s failure to safeguard sensitive consumer data.

T-Mobile began planning March 11 how it would shift the 860 employees from its Colorado Springs call center to working from home amid the coronavirus pandemic.