WhatsApp Business Calling allows businesses to make and receive voice calls via their WhatsApp Business numbers.

WhatsApp chatbots are intelligent assistants, handling initial conversations, qualifying prospects and booking appointments ...

We know you have been able to add your text or WhatsApp number to your Google Business Profile for some time now, but now ...

Explore how AI is enhancing WhatsApp and RCS, driving personalization and growth in customer engagement for businesses ...

Twilio Inc. (NYSE:TWLO) shares traded higher on Tuesday after the cloud communications company announced several new platform ...

For extra organised folks who like digital order, the unread feature brings clarity to the chaos of conversations ...

Amjad Al Sabbah of Sprinklr, and Francoise Russo of Aramex share how they are enabling hyper-personalised, AI-powered customer journeys ...

Zigment’s AI doesn’t just chat—it sells, follows up, and remembers what the customer said on Instagram and other channels.

Meta is undertaking a strategic transformation of WhatsApp, expanding it beyond its messaging roots into a comprehensive platform that integrates payments, shopping, and artificial intelligence ...

Brayan Kimaro turned his personal crisis into a national solution for smarter, data-driven farming in Tanzania’s evolving ...

Remember a few years ago when AI still felt distant and a bit “cold”? It was something you’d read about in tech news or see in corporate applications—something that seemed far removed from the average ...

OpenAI is planning to take a cut from online product sales made through ChatGPT by integrating a payment checkout system into ...