As the voice of Carnival Cruise Line on social media, Brand Ambassador John Heald is used to receiving criticism. It just ...

There is one big thing Carnival Cruise Line's brand ambassador just won't do, even though it could offer insights into the ...

Carnival Cruise Line Brand Ambassador John Heald is regularly tasked with combating bad advice shared on TikTok and other ...

Cruise lines rely heavily on the feedback they receive about crew members. But some cruise passengers still wonder if those ...

A leading Carnival brand ambassador defended the cruise line after a vicious brawl in a Galveston terminal but criticized ...

Anxiety over the looming Real ID air-travel deadline has spread to the cruise industry, but the major cruise lines' requirements have made Real ID a moot point.

Some very special cruising ducks aboard Carnival ships are bringing up the question of whether the crew should be permitted ...

The deadline for a REAL ID, the enhanced drivers’ license and security cards known as STAR ID in Alabama, is May 7. After ...

Carnival Cruise Line Brand Ambassador John Heald shared his personal opinion on a brawl that put 24 people on Carnival’s Do ...

Carnival’s strategic growth plans also include the addition of a fifth Excel-class ship, Carnival Tropicale, in spring 2028.