We’ve all been there. And when we are, kindness can mean everything. Shoutout to Flight Attendant Link P. for being the Delta Difference and understanding that sometimes all you need when you’re traveling is a helping hand. | Delta Air Lines

Major airlines like American, Delta, United and Southwest are offering passengers full refunds on their flights, including on the basic economy fares. NBC's Vicky Nguyen breaks down everything you need to know about travel amid the government shutdown. | Today Show